Executive Director, Interactive Resource Center
Interested persons should send a letter of interest along with a resume to Chairman of the Board, Interactive Resource Center, P.O. Box 20568, Greensboro, N.C. 27420.
The Executive Director is responsible for overall planning, implementation and maintenance of all programs and activities of the Interactive Resource Center in furthering achievement of its mission, vision, and values, and in addressing the needs of IRC clients; persons experiencing homelessness or those who are at risk of, or who have recently experienced homelessness. The incumbent must inculcate and sustain empathy, respect, and inclusion relative to the client population, and demonstrate proactive leadership in serving the client population in the context of both the IRC and the community at large.
Responsibilities range from strategic planning, often in concert with other organizations in the community with whom collaboration is essential , to development and empowerment of staff and volunteers leading to effective delegation of responsibilities, to team building, delegation of responsibility and authority, and ultimately the accomplishment of service delivery to clients and fellow staff and volunteers alike. Other significant aspects of the position include fund raising and financial management, human resource management of both staff and volunteers, active collaboration with other organizations serving IRC clients, and liaison with and support of the Board of Directors and its committees.
Strategic and Program planning: (15%) Plan, coordinate with, and actively support the Board of Directors and its committees with particular reference to organizational mission, vision, values, strategy, and priorities.
Articulate the mission, vision, values and strategic direction of the IRC as the basis for its programs, services and activities.
Collaborate with other organizations in the community and/or members of the Guilford County Continuum of Care in addressing homelessness in Guilford County and providing services to IRC clients.
Measure activities and results related to the mission, vision, and values of the IRC.
Operational Planning and Supervision of IRC based programs and activities: (15%)
Develop programs and services addressing the needs of IRC clients , with particular emphasis on those identified by the client population.
Coordinate with other organizations providing programs and services for IRC clients within the IRC facilities.
Provide for information systems and other facility based resources in support of operating activities.
Assure the orderly and respectful conduct of day to day activities by IRC staff, volunteers, and clients. Foster an operating environment characterized by collective discipline in an atmosphere of belonging where staff, volunteers, and clients work collaboratively to achieve common purposes.
Measure and report activities and results in the context of operational objectives.
Financial Planning and Fund Raising: (35%)
Lead the preparation of a fund raising plan and operating budget annually
Cultivate and maintain positive relationships with individual donors, faith communities, private foundations and governmental entities. Actively participate in the preparation and submission of grant applications.
Explore and promote earned income strategies in consultation with the Board of Directors.
Provide active oversight of financial and fund raising activities and related policies and procedures. Provide monthly financial reports
Arrange for annual independent audit of fund raising and financial management records and results
Human Resource Management (15%)
Recruit and select paid staff and supervise the recruitment of volunteers in accordance with operating plans and budgets.
Develop and implement policies and procedures governing management and activities of staff and volunteers, including compliance with all applicable law and regulation.
Inspire, lead, and develop engaged staff and volunteers by fostering a participatory, inclusive, and mission-driven culture and a positive, productive work environment.
Provide paid staff with individual performance plans and evaluations annually. Provide appropriate recognition of volunteers and their contributions to the success of the IRC.
Advocacy and Community Relations (15%)
Develop and implement a communications strategy and plan that advances partnerships for the organization. Serve as the public face and primary spokesperson for the IRC, increasing the organization’s visibility, and communicating the essence of the IRC’s mission, vision, and values to external stakeholders.
Facility Use and Maintenance (5%)
Ensure a clean, well maintained, code compliant, and functional physical facility for IRC activities. Control the utilization of the IRC facilities in accordance with lease and/or donor agreements.
Education, Experience, and Skill requirements
A bachelor’s degree in a relevant field is required. A Master’s degree is a plus; however, significant relevant experience is highly desirable and can substitute to some degree for formal education.
A minimum of five years experience in a managerial or supervisory role is required. Preference will be given to those with experience successfully serving and/or raising financial resources in support of disadvantaged client populations.
Interpersonal and managerial skills are critical. The ability to organize and prioritize in the face of multiple simultaneous demands is required. . Problem solving skill is required.
The successful candidate will clearly possess and demonstrate empathy, energy, and enthusiasm, find significant self-satisfaction in serving the organization and its clientele, and proactively embrace a servant-leadership style and demeanor.
Written and verbal communication skills, including public speaking skills, are tested daily and must be well developed and effectively used.