Services

The IRC is open to anyone who is homeless or facing homelessness. We do not require identification or proof of income, but we do ask that everyone complete an intake interview. To begin receiving services come to the IRC, sign in at the front desk and wait to be called for an intake.

Case Management
At the IRC you have a chance to sit down with a case manager to work one-on-one to identify needs, find resources or just talk over whatever is on your mind. Case managers are available daily; please ask the front desk greeter to put your name on the case management list when you check in. All matters discussed with a case manager are private and your situation will not be shared with anyone unless you want it to be.

Showers
You are welcome to shower at the IRC every day, we provide soap, shampoo, washcloth and towel.

  • Showers are available from 8:00 to 2:00 daily; shower sign-up ends at 1:00.
  • When you are done please make sure the shower is clean for the next person.
  • Hygiene kits are available.

Haircuts
Volunteer barbers and hairdressers cut hair several times a week; please check the weekly schedule for exact times.  Haircuts are on a first-come first-served basis

Laundry
We can only do 20 loads of wash a day.  Please come as early as possible and ask the front desk greeter to put your name on the laundry list; laundry sign-in ends at 1:00.

  • We provide laundry detergent; an iron and ironing board are available on request.
  • Only one medium load of washing per week (two pairs of jeans only, please).
  • Keep your laundry with you or in a locker except when it is being washed and dried.
  • The last load of laundry goes in at 1:00 pm—no exceptions!

Employment Assistance
We can help you create a resume, gain basic computer skills, fill out on-line applications and connect you with announcements of job openings.  If you’ve had trouble finding or keeping a job in the past our Employment Specialist Will Howard will work with you to overcome the problems that stand in the way of success.  We offer a three-day Job Skills class twice a week.  We can also help you with job-related transportation and clothing.

  • Computer classes and assistance are offered daily.  One-on-one help is always available.
  • Remember: Until you find a job, your job is searching for a job!

Housing
We don’t want anyone to have to sleep on the streets.  The IRC’s Trailways Housing program can help you with referrals, information and education about:

  • Rental housing
  • Transitional housing
  • Residential treatment
  • Emergency overnight shelter
  • Tenant and landlord rights

If you are in immediate need of a bed in an emergency shelter please come to the IRC by 2:00 pm and sign in at the front desk. Please note: the bed we secure for you may not be in Greensboro; we work with emergency shelters throughout the region.
To make an appointment to talk with a counselor about long-term housing solutions please call (336) 554-5426

Nurse
We work with the Congregational Nursing Program to supply medical care at the IRC.  A general practice nurse can check your blood pressure, test your sugar, treat minor wounds and ailments, and help you receive medical assistance from other agencies.  In addition, a mental health/substance abuse nurse can help you address issues that may be making your life more difficult, and can help you get assistance from other agencies and programs.  All information you share with the nurses is confidential.

Photo I.D.
Have you lost your North Carolina I.D?  We work with Terry Speed at the Beloved Community Center to help people who are homeless replace lost or expired North Carolina photo I.D.s at no cost.

  • We can help with replacements only–you must already have had a North Carolina or driver’s license to receive help.
  • You must be currently homeless to receive I.D. assistance.
  • Please bring your Social Security card or a print-out from the Social Security office.
  • The I.D. will show the address of the Homeless Hospitality House at 437 Arlington Street; you cannot choose your own address.  Completed I.D.s can be picked up at the Homeless Hospitality House or the IRC

If you’ve never had an  North Carolina I.D.  we will assist you in obtaining the necessary documents and will supply a referral so the fee is waived.

  • You must be 18 or older.
  • You must have an original copy of your birth certificate and your Social Security card.
  • The I.D. will show the address of the IRC 407 E. Washington Street; you cannot choose your own address.  Completed IDs can be picked up at the IRC.

Food & Clothing
We don’t give out clothing and food ourselves, but we can help you get assistance from other agencies.  Please remember that we can oonly give you a referral if you completed an IRC intake.  Things you should know…

  • All assisting agencies require a photo I.D. and a Social security card.  Some places may give you one-tim overnight food assistance without identification.
  • Every food and clothing bank has limits on the number of times you can receive help in a year.
  • Most food and clothing banks have limited hours.  Come to the IRC for a referral as early in the day as you can.
  • All food pantries will only give you food if you have a permanent address.

“Homelessness is a temporary situation, not a category.”